Help me find Mark Doty

This is how I envsion it would start off.  Hi Mark Doty.  This is Mark Doty.  Do you want @markdoty?

Confused?  OK, let me back up.  My name is Mark Doty…and much to my chagrin (and a google search), I am not the only Mark Doty in the world.  There are many Mark Doty’s out there.  Computer Engineer Mark Doty’s, Sales Mark Doyt’s, Marketing Mark Doty’s…Mark Doty’s for everyone.  And then of course, me Mark Doty.  But if you do a Google Search, the most popular Mark Doty is not me, but rather a famous American poet.  Here is a link to his Wikipedia entry.   It’s kind of interesting to see how many time the ‘other Mark Doty’ comes up in a Google Search.  So, he seems to be the most famous Mark Doty.  But you know one thing that he does not have?  The twitter handle @markdoty.  You know who has it?  This guy (spoiler alert – it’s me).

But, having that twitter handle means I get a lot of mentions…for the ‘other Mark Doty’ on his speaking tours, new books, etc.  Here is a sample from yesterday:

MD_Tweets

 

This is a sample of what I seem to get whenever Mark Doty is going out to the public.  But unfortunately, he does not receive any of these notifications…I do.  So I have decided that I would like to give my Twitter handle to him, so he may receive these in the future.  I rarely use Twitter to post…rather I use it for my source of news and information – take that Google Reader.  And I am not that into my ‘own personal brand’ to care about having my twitter handle.  So, I have tried to reach out to Mark Doty on his website, but no response.  I actually DM’d a few folks on Twitter but did not receive anything back.  So, aside from replying to everyone who is favourting or retweeting his tweets, anyone have any idea how to connect with Mark Doty?

If you find Mark Doty, can you tell him Mark Doty wants to give him @markdoty.

BTW – no charge for the handle.

Thoughts?

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No thank you (aka – Email becomes a dangerous distraction)

Bloggers note:  I am a nice guy…

Listen, we are all busy.  You’re busy.  I am busy.  Time sometimes is short.  We all need to get things done by the end of the day.  One of the things I do throughout the day is read and answer e-mails…as I am sure you do also.  So, what I have come to dislike is when I get an e-mail in my in-box, I open it and it only says those dreaded 2 words:

Thank you.

Yes, I know it is polite.  Yes, it is good to build relationships by being appreciative.  But, sometimes these e-mails start to add up.  Take a look at the following link for a great article on how  Email becomes a dangerous distraction:

Here are a few points:

“In a study last year, Dr Thomas Jackson of Loughborough University, England, found that it takes an average of 64 seconds to recover your train of thought after interruption by email (bit.ly/email2). So people who check their email every five minutes waste 81/2hours a week figuring out what they were doing moments before.”

“It had been assumed that email doesn’t cause interruptions because the recipient chooses when to check for and respond to email (bit.ly/email3). But Dr Jackson found that people tend to respond to email as it arrives, taking an average of only one minute and 44 seconds to act upon a new email notification; 70% of alerts got a reaction within six seconds. That’s faster than letting the phone ring three times.”

 

So, I not saying I do not be polite…but I suppose, at times, think if it is adding value to the end reader.   So, you might think I am a crusty person…no, I just am another busy person trying to maximize my time and get through the day.

So anyway, thank you for reading this blog. 😉

Give me my Status Updates…with e-mail

Every vendor (worth their salt) is now rushing out status updates products to catch the “Twitter Wave”. And that is great and status updates are a fantastic way to connect, build relationships, find people/content, etc.
But unfortunately, within the enterprise, e-mail is King (status updates are like the 2nd Prince from the throne). And if you want adoption for new software and change how people collaborate, you have a better chance going to a place where people already are during the day – their inbox.
I actually still know people who sometimes do not open their browser all day. And their instant messaging is running in their e-mail client. At least give users the option of having it there so you can reach a wider audience. That way, change is right in front of people. Make it easy. Make the change enjoyable. And let them make the change.

The New Killer App…Your Inbox

With recent releases of Twitter in Microsoft Outlook, Facebook e-mail, Google Buzz in Gmail, plus the existing Lotus Notes sidebar, Zimbra Desktop,  and what Mozilla is doing with Raindrop it seems that the new killer app is…the inbox.   For years we have heard the term killer app and have installed new applications or bookmarked new aggregates to get all of our information in one place.  But, no matter what we did, we always ended up back in our inbox…cc’ing everyone in our address book.  Why?  A few reasons:

E-mail is easy
The learning curve is so easy, that people are hooked instantly.  And it is easier to start building onto an existing platform that people like and use instead of a new experience or application.

No specific company own’s e-mail
As mentioned above, any company can create their own e-mail client…but it still does the same function as all the others.   Thus, no matter which country you live in, language you speak, or religious beliefs (kidding), there is an e-mail client for you.

E-mail has a bigger market share than Twitter, Facebook, YouTube put together.
Maybe they weren’t first to market for connecting people (the telephone beat them to the punch) but it has grown so popular that if you think about it, when was the last time you met someone who did not have an e-mail address?  For goodness sakes, I have three of my own. Robert Scoble has one.  Don’t you?

People will let you tweak it
Sure, go ahead and add Twitter or Google Buzz to my in-box.  It doesn’t necessarily mean I am going to use it.  But, that is the beauty of it.  It is just there, waiting for you.  And if you get curious, or your friends/family/work starts to use it, well, you can take a peak because you already have your e-mail open.  And if you can’t figure out how to DM your mother…well, you can send her an e-mail.  But the power here is you are not forcing people to start communicating in a totally different way or application…you are letting them gradually start to use these tools.

E-mail Content
In an e-mail, you can be formal/informal, long/short, add images/video, put links, add emoticons, write a novel, sell products, and be private/public, communicate with one/thousands of people all in one application.  No other tool can do it all.  Sure, Twitter you can reach a million people with one Tweet…but you can’t add a video, an emoticon, picture of the vacation and a excel spreadsheet.  But Twitter has it’s use…that is why it is a good ‘add-on’ to e-mail.

So the killer app is out there…and everyone is using it…so tell me again why we want everyone to abandon it?  That is why I believe that you will see more and more integration of other tools into the in-box. Or whatever else it will be called in the future.

Getting Back to People

Whoo-boy it has been a while since I last posted – so this topic is relevant in a number of different ways.  So, quick question: Anyone ever feel they have a lot of people trying to reach them (see pic below):

Image by deltaMike via Flickr

Image by deltaMike via Flickr

Today, people can reach you by phone, e-mail, IM, blog, Facebook, Linked-in, Twitter, etc.  And having all these channels, it sometimes can be difficult to get back to people.

Baloney!

Don’t blame your time mismanagement on technology.

At the end of the day, you are accountable to get back to people.  Period.  If you cannot get back to people, then you should:

  • close some of your communication channels down (ie: delete your twitter account, stop blogging)
  • delegate to those who can respond for you
  • take some work ‘off your plate’

I always believe that a good rule of thumb is that you should treat every communication asif it was coming from the CEO of your company.   Would you take 1 week to get back to them?

So, even though you might not mean it, the non-verbal message you are giving to people is that they are really not important.  An who knows…one day they may be your new CEO.

So, get back to people.  Even if it is to say “I received your message…I will get back to you”.

Is Barack forcing future transparency?

Interesting how different the Obama administration is already in communicating to the public.  As you may know, Obama will be broadcasting a weekly address on you tube.  There is also the white house blog, www.recovery.gov, www.barackobama.com, and  (I won’t even go into what he had before he was president).

Today, I just read about the UK government “one site superstop for citizens”: Directgov.

Is this what we will now expect for ALL governments (Canadian government..cough…cough)?  Can a new US governement be elected and not follow what the Obama administration has started?

It will be interesting to see if this continues.